What Happens to My Data If I Cancel?
What Happens to My Data If I Cancel?
This article explains what happens to your information after you cancel your SLAY AI™ subscription, so there are no surprises.
Do I Still Have Access to My Data After I Cancel?
No.
Once your subscription is canceled:
you no longer have access to your SLAY AI™ dashboard
you cannot view, download, or interact with your data
your account is inactive
For that reason, we strongly recommend exporting or saving anything you need before canceling.
How Long Is My Data Stored After Cancellation?
After cancellation, your data is retained for six (6) months.
This retention period exists to:
allow account reactivation if you return
prevent accidental permanent loss
support continuity if cancellation was unintentional
During this time:
your data is stored securely
it is not accessible to you
it is not used for analysis or processing
What Happens After Six Months?
After the six-month retention period:
your data is permanently deleted
it cannot be recovered
your case information, documents, incidents, and outputs are removed from the system
Deletion is final.
Can I Reactivate My Account During the Retention Period?
Yes.
If you reactivate your account within six months of cancellation:
your data will still be available
your cases and documents will be restored
you can continue where you left off
If more than six months have passed, reactivation will start with a new, empty account.
What Should I Do Before Canceling?
Before canceling, we recommend that you:
export timelines, summaries, or exhibits you want to keep
save PDFs or documents to your device
confirm you’ve retained anything you may need later
Once access ends, exports are no longer available.
Key Takeaways
You donothave access to your data after cancellation
Your data is retained for six months
You can reactivate within that period and recover your data
After six months, data is permanently deleted
Export anything important before cancelling
