Document Uploads, Credits, and Subscription Management Explained
Document Uploads, Credits, and Subscription Management Explained
This article explains how document uploads, credits, and subscriptions work in SLAY AI™— so you can use the platform confidently without worrying about doing something wrong.
How Many Documents Can I Upload at a Time?
You can upload up to 10 documents at a time in SLAY AI™ — similar to how ChatGPT works.
This applies when uploading files through:
Ask SLAY AI™
Generate Leverage
Direct uploads into the Case Organizer
Uploading documents in logical batches (for example, communications together or financials together) often produces the best results.
What Is the Maximum File Size?
The maximum file size per document is 512 MB.
This allows you to upload:
large PDFs
long transcripts
financial spreadsheets
image-heavy files
If a file exceeds this size, consider splitting it into smaller sections before uploading.
What Happens to Documents I Upload?
Any files you upload yourself — whether through:
Ask SLAY AI™
Generate Leverage
the Timeline
the Incident Tracker
or directly into the Case Organizer
are automatically saved into your Case Organizer and become part of your case.
You only need to upload a document once.
How Do Credits Work in SLAY AI™?
Credits support the processing and analysis SLAY AI™ performs on your case data.
Credits are not used simply for clicking around or typing questions. They are primarily used for:
scanning and analyzing documents
identifying patterns across incidents or files
generating summaries, timelines, and exhibits
running deeper analytical workflows
How Many Credits Does Each Task Use?
There is no fixed number of credits per task.
This is because credit usage depends on the amount of data being analyzed, not the name of the action.
For example:
A summary based on two incidents uses fewer credits than one based on hundreds
Pattern analysis across a short time period uses fewer credits than analysis across years
A short communication draft uses fewer credits than a multi-section exhibit
Any fixed “per task” number would be misleading.
What Actually Affects Credit Usage?
Credit usage is influenced by:
how much data is involved
how complex the analysis is
how broad or narrow the request is
In simple terms:
The more information SLAY AI™ needs to analyze, the more credits are used.
This allows the system to scale fairly across very different types of cases and use-cases.
Is Storage Part of Credit Usage?
Storage is one component, but it is not the primary driver of credit usage.
Most credits are used for:
analysis
pattern detection
document processing
You do not need to manage storage minute by minute. Focus on building clarit — SLAY AI™ handles the rest.
How Can I See How Many Credits I Have Left?
You can view your remaining credits at any time.
To check:
Click on your name in the top navigation
Select Profile
View your remaining credits for the current month
This gives you real-time visibility into your usage.
What Happens If I Upgrade My Plan?
If you upgrade, any unused credits from your current plan roll over into your new plan.
This allows you to:
scale up during intensive periods
keep credits you’ve already paid for
continue working without interruption
What Happens If I Downgrade My Plan?
If you downgrade, the change takes effect at your next billing cycle.
Your current plan remains active until then, giving you time to:
complete ongoing work
adjust usage if needed
Can I Change My Plan at Any Time?
Yes. You can upgrade or downgrade at any time.
To manage your plan:
Go to Subscription & Billing
Select the plan that fits your current needs
You are never locked in.
The Right Way to Think About Credits
Instead of asking:
“How many credits does this task use?”
A more helpful question is:
“How much data am I asking SLAY AI™ to analyze right now?”
This aligns with how the system actually works — and removes the need to micromanage usage.
